Privacy Policy

Privacy Policy

This Privacy Policy explains how FenceWay Security handles personal data when you use fencewayblock.click, including course access, account functions, and related communications.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Contact Information

Privacy email
feedback@fencewayblock.click
Telephone
+60 12-076 7422
Mailing address
6, Jalan Taman Teknologi Cheng 6, Taman Teknologi Cheng, 75250 Tangga Batu, Malacca
Privacy contact

Use the contact details below for privacy questions, access requests, or concerns about this policy.

Data category

Data We Collect

We may process identifiers, contact details, account or registration details, course activity records, device and browser information, usage logs, and communications sent through the site. Where needed for security and administration, we may also process technical data such as IP address, access times, and interaction history.

The categories collected depend on how the site is used and what information is submitted.
Collection source

How We Collect Data

We collect data directly from users when they register, enroll, submit forms, or contact us. We also receive data automatically from browsers and devices through logs, cookies, and similar technologies, and from service providers that help operate the site.

Information comes from user submissions, site activity, and technical systems that support the service.
Cookie type

Cookies We Use

We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand site performance and course usage. Cookies may be session-based or persistent, depending on their purpose.

Cookie use is limited to standard operational, preference, and analytics functions.
User control

Cookie Controls

We use browser and device settings, consent tools where available, and similar controls to manage cookie preferences. Users may block or delete cookies through their browser, but doing so may affect site performance, saved preferences, and access to certain functions.

Cookie settings can usually be adjusted in the browser, though some features may not function as intended.
01

How We Use Data

We use personal data to provide course access, manage accounts, process registrations, respond to inquiries, maintain site security, monitor performance, improve content and functionality, and meet legal or administrative obligations. We may also use data to prevent misuse, troubleshoot technical issues, and keep records needed for internal operations.

Processing is limited to operational needs and the purposes described in this policy.
02

Service Providers

We may share personal data with hosting, analytics, security, communication, and administrative service providers that support the site and course delivery. These parties are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may disclose personal data when necessary to comply with a lawful request, court order, regulatory requirement, or similar legal process. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of users, the site, or our operations.

Disclosure may be required to meet legal, regulatory, or enforcement obligations.
User Rights

Your Rights

Subject to legal limits, users may ask to access, correct, update, or delete certain personal data, and may object to or restrict some processing where applicable. Some requests may not be granted if we must keep the data for security, legal, or administrative reasons.

Available rights may vary depending on the nature of the data and applicable law.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or clarify the scope before responding.

Requests are reviewed against identity, scope, and legal retention requirements before action is taken.
Data Retention

Data Retention

Retention periods depend on the type of data and the reason it was collected. We keep account, transaction, and support records for the period needed to manage the relationship, maintain security, resolve disputes, and comply with applicable obligations. When data is no longer required, we delete it, anonymize it, or restrict it where deletion is not immediately possible.

We keep data only for as long as needed for the stated purpose or to meet legal and operational requirements.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text and may provide additional notice through the site or other reasonable means. Continued use of the site after an update means the revised policy applies from its effective date.

We review this policy from time to time and keep the current version on this page.